Assert Yourself - eLearning Course

  • eLearning
  • 17 Units
  • 2 hours 15 Minutes

Book your free evaluation

This course takes an engaging look at how to develop confidence and communication skills to ensure positive outcomes from your interactions with others. Being able to assert yourself and communicate effectively is key to building good working relationships.


Suitable for employees of all levels, Assert Yourself is an engaging, interactive learning experience that helps staff develop the skills and confidence they need to ensure that their interactions with others are positive, respectful and productive.

When we find ourselves under pressure or in confrontational situations, we may react aggressively - or we may back down and say nothing. Neither approach is likely to result in a positive outcome and we’re likely to come away from the situation wishing we’d handled things differently. Failure to assert ourselves and communicate clearly can have a negative impact on our interactions with colleagues, clients and customers and is likely to affect our personal effectiveness and productivity as well.

Learning Outcomes

This course will give a better understanding of:

  • The disadvantages of aggressive and passive behaviour
  • The benefits of assertiveness
  • Why how you make your point is just as important as what you say
  • How to disagree without being disagreeable
  • The ‘six steps’ to assertiveness
  • The importance of showing respect for others
  • How to become an active team member
  • Giving and receiving constructive feedback

Produced by Skill Boosters.

For Business - Buy for your team.  Call Paul on +44 (0) 121 222 5599.