Impact of Micro-Behaviours - Micro-Course

  • Micro-Course
  • 1 Unit
  • 10 Minutes

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This Micro-Course examines the impact that micro-behaviours can have on our working relationships.


Micro-behaviours are the tiny things that we say and do that tell those around us about what we’re feeling or thinking. We’re often not even aware of them happening, but they can have a huge impact on working relationships and team dynamics and are often a key indicator of unconscious bias.

Combining original drama with expert insight and analysis from leading business psychology consultancy Pearn Kandola, this course looks at how micro-behaviours can affect things like communication, motivation and performance and how we can make them work to our advantage.

Learning Outcomes

This Micro-Course will give a better understanding of:

  • what we mean by micro-behaviours and micro-messages and their impact in the workplace
  • the damage caused by negative micro-behaviours (‘micro-inequities’)
  • the relationship between micro-behaviours and unconscious bias
  • the importance of being aware of and regulating our own behaviour
  • how using positive micro-behaviours can support diversity and inclusion

Produced by Skill Boosters in association with Pearn Kandola.

Subject Matter Experts

  • Professor Binna Kandola OBE- Senior Partner, Pearn Kandola
  • Dr Nic Hammarling- Head of Diversity, Pearn Kandola

Corporate licensing available.  Call Paul on +44 (0) 121 222 5599.