Posted on 28th October 2021 by Wright Solutions

General Manager


North London


£45-50,000 + Car allowance

Job Type



28th October 2021


We are looking for an experienced Site / General Manager for this customer facing business in North London. You will be responsible for a diverse team of around 20 staff as well as managing operations, events and sales within a high profile and constantly busy site. You will need a focus on delivering customer centric service and inspiring your team to go the extra mile in pursuit of service excellence.

Duties will include:

  • Day to day management of all site personnel ensuring that customer driven events run flawlessly.
  • Constantly reviewing and improving operational processes.
  • Developing relationships with suppliers and local partners in order to develop and maximise the commercial potential of the business.
  • Maximising the sales and operational capability of the site.

Individuals with a background in Hotel, Restaurant, Venue or Retail Management would be of particular relevance especially if they can bring experience of managing teams focused on high end customer service.

You must be able to prove the following experience and behaviours

  • The ability to manage staff at all levels getting them to buy in to your passion for delivering high quality customer service and go the extra mile.
  • Experience of building relationships with local businesses, suppliers and partners and get them to support and promote your commercial ventures.
  • High quality face to face customer service and consultative sales skills. Dealing swiftly and professionally with any issues.

This is a high-profile role with an established and successful business that remains ambitious and keen to grow further.

Operating Hours: Mon – Fri / 9.00 – 5.00. NB Only very occasional weekend work and no split shifts, night shifts or Bank Holidays work.
Salary: £50,000-£55,000 + car allowance and excellent benefits.

We are keen to receive CV’s via this advert in the first instance. However, should you require more information than the advert provides you can call Jon Terry at Wright Solutions on 0121 222 5599 (Please quote ref BBBH236 in any correspondence)

In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Wright Solutions will require proof of identification. A current copy of a passport, driving licence, ID card or NI card will be required as part of the registration process. Email and faxed copies are acceptable.